Support Specialist with French & English


Last update: 13.05. 2022 12:57

Job Type: Full-time,

Sector: Infrastructure, IT Consultation,

Hiring: Men and Women

For our client, a famous cloud computing company we are looking Support Specialist with French and English languages.

  • Would you like to build your career in a progressive and stable company?
  • Are you a problem solver, goals and customer-satisfaction oriented, well organized, responsible person with excellent communication skills?
  • Would you like to improve your knowledge of cloud products and technologies?

If you say: „YES! YES! YES! “ I guess this job opportunity will be a great chance for you!

JOB DESCRIPTION

  • You will provide expert technical guidance for the company’s products and cloud technologies to SME customers via phone, email, and/or remote access.
  • Working collaboratively, you will analyze and develop solutions for customer issues ensuring
  • Detailing cases and resolutions clearly in the CRM system
  • Taking ownership of hot and more critical cases when required

CANDIDATE PROFILE

  • Some background in providing technical customer support
  • Ability to understand technical issues and apply technical concepts
  • 2+ years of work experience with Windows Server/Desktop and networking/WEB protocols (TCP/IP/HTTPS/DNS)
  • Proficient (Native) French languages is MUST
  • Fluent English language is MUST

WE OFFER

  • 25 days of vacation
  • 5 sick days per year
  • Home office possibility
  • Cafeteria program
  • Lunch allowance
  • Travel Card coupon for the local public transportation
  • Supplementary pension
  • Corporate events 

CONTACT INFORMATION

Interested? Please, send your CV right now!

Apply now

LOCATION

Region: Prague, Czech republic,

District: Praha hlavní město

City: Praha

Recruiter:

Your recruiter

Iuliia Zorina