Work in your mother language (Czech Republic)

Branch: IT Consultations, analyses, IT System and HW administration, Administration, IT Consultations, IT System and HW administration, Services, Customer service,
Region: Czech republic,

Make another step in your career! We have multiple job vacancies available within the help desk environment and it’s up to you which one you choose. No big experience needed, all we require is a positive mindset and English on level at least B2. Also, the knowledge of another language, such as German, or French, or Spanish and Italian, or Hebrew, or Danish, or Czech and Romanian, or Polish, is needed!  

JOB DESCRIPTION

Responsibilities:

  • You will provide prompt solutions to clients or colleagues by clearly identifying the issue, researching possible solutions, and finally guiding the client/colleague through corrective steps
  • Escalate cases to support representatives of higher level
  • Effectively communicate with the general public, co-workers, and management

CANDIDATE PROFILE

Requirements:

  • Proficiency in English
  • Another language – see above
  • Excellent social skills – the ability to deal with a variety of people is a must
  • Interest in technology and willingness to learn and develop new skills
  • Customer service orientation
  • Flexibility to work in shifts (no night shifts)

WE OFFER

We offer:

  • Competitive salary
  • Performance bonuses
  • Permanent contract
  • Meal vouchers
  • Modern multicultural working environment
  • Sick days
  • Full training 

All you have to do is to send your CV in English to zuzana.hruskova@manpower.cz and I’ll contact you for further details.

CONTACT

Zuzana Hrušková
zuzana.hruskova@manpower.cz