* Technical Support Agent with Dutch, French or German – Great finance&Top Employer *

Branch: IT Consultations, analyses, IT System and HW administration, IT Consultations, IT System and HW administration,
Region: Prague,
City: Prague

Do you have strong communication and organizational skills, creativity and problem-solving skills? If so, our client needs a talented professionals like you! This company is a Global Top Employer in IT and Communications and currently looking for a new colleague for the role of IT Technical Support Specialist with knowledge of Dutch or French or German language.

We don’t want typical technology skills and expected experience – we want a different approach, a driven attitude, an instinct to go beyond the ticket in front of you.

There is also the opportunity to show your potential and join a corporate university (provided many paid IT certificates) and be promoted!

JOB DESCRIPTION

What you’ll be doing?

  • Monitoring of existing infrastructure providing 1st line support – solving incidents, events, problems
  • Where necessary, they escalate requests and exceptions to the 2nd line support team.
  • Incident, problem, request and event management
  • Shift Management

 

CANDIDATE PROFILE

What would make you a good fit for this role?

Required Work Experience:

  • previous working experience with supporting networking technologies
  • knowledge of Cisco technologies
  • CCNA certification is a big plus
  • English language (written and spoken) – at least B2
  • + French or Dutch or German language (written and spoken)
  • willingness to work shifts 24×7 (nights, weekends, public holidays)

WE OFFER

Our offer sounds good:

  • Great salary conditions + 10% annual bonuses
  • Permanent contract, beautiful offices environment in Prague
  • Sophisticated training and professional IT certifications
  • Rich relocation package (flight tickets for you and for your family member, accommodation in a beautiful hotel in the city center,…) Opportunities for personal and professional development
  • Meal voucher, 5 weeks of holiday, development courses
  • Mobile phone, notebook 3 sick days, contribution to public transport ticket, contribution to pension insurance 1000 CZK/monthly

Don’t miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!

CONTACT

Michaela Kotýnková
Michaela Kotýnková
michaela.kotynkova@manpower.cz