Accounts Receivable Collector with Danish

Obor: IT správa, Ekonomika, účetnictví, bankovnictví,
Lokalita: celá ČR,
Město: Praha

Collect the debts of customers of a given customers portfolio; make sure that the debts are received and that all customer’s payment difficulties are solved; maintain a good relation with the customers.

Manages and collects on an accounts receivable portfolio, ensuring timely payment of receivables and resolution of customer issues preventing payment.


  • Build a close relationship with a portfolio of assigned customers (by phone and email)
  • Research customer’s receivables account delinquency and determine communication method to facilitate payment
  • Identify, negotiate, implement payment solutions and overcome customer process inefficiencies
  • Resolve disputes related to customer payment on delinquent accounts, negotiate and ensure payment from customer
  • Establish international relationships with departments worldwide (credit, billing, sales, controllership, etc.)
  • Recognize trends for nonpayment and resolve issues by engaging internal partners
  • Identify “at risk” customers and engage key contacts (credit and sales) to resolve issues
  • Build strong customer relationships to ensure world-class Total Customer Experience and win/win outcomes are achieved


  • Education and Experience Required
    • First level university degree with a focus in business or economics or equivalent experience
    • Typically 0-2 years of experience
  • Knowledge and Skills Required:
  • Good written and verbal communication, negotiation, and conflict resolution skills
  • Fluent English and Danish language
  • Basic accounting knowledge and high customer service orientation
  • Good problem solving, reconciliation skills and ability to work within deadlines
  • Basic understanding of collection processes and financial concepts
  • Strong initiative, ability to work independently but also a Team player capable of sharing knowledge


  • Flexible time schedule and home office possibilities
  • 25 days holidays
  • Company Laptop 
  • Meal Voucher
  • Multisport Card 
  • Discount for Services ( Health, Travel, Leisure, Sport etc..)
  • Extra Benefits for Training (in-house Excel Training, External Language courses, discount for ACCA and more..)
  • Multicultural working experience


If you find out this interesting, please, do not hesitate and contact me via my email: or via phone: + 420 703 865 327.


Jan Klenka
+420 703 865 327