2nd Level IT Support in GERMAN – Remote!

Obor: IT konzultace, IT správa, IT konzultace, IT správa,
Lokalita: celá ČR, zahraničí,

Do you have strong skills from IT Helpdesk or Application Support? Do you speak German and English on advanced level? Are you looking for 100% remote position? Then we have a great opportunity to meet your requirements, you can choose between permanent employment or freelance and work in any place with perfect Internet connection. It is just necessary to attend 2-weeks training on-site (in Prague or Ostrava).


  • This is a Second Level IT Support to the end-users from German-speaking countries
  • Solving issues related to computer software and hardware and mobile devices
  • Lodging and tracking requests, tickets
  • Communication via phone and email
  • Daily use of German and English languages
  • Working shifts are during normal business hours Monday-Friday
  • Completely remote work
  • Permanent employment or freelance for CZ residents. Only freelance for residents of other EU countries.
  • Start in June



  • Native or at least C1 German + B2 English
  • Previous relevant experience from IT helpdesk 2-3 years (hardware and basic software knowledge – OS, Office, Communication apps, computer skills)
  • Customer-oriented, good problem-solving skills
  • Ability to interact with any type of customers


  • Competitive remuneration
  • Attractive package of benefits (special leaves; meal, birthday & sport vouchers; learning opportunities; mobile phone and laptop; etc.)
  • Work in a stable company with friendly environment
  • Amazing feeling of helping people
  • Daily use of foreign languages
  • Further development and learning


Alexandra Vorobyová
Alexandra Vorobyová
+420 702 085 425