* Technical Support Analyst with Dutch or German – Great finance&Top Employer *

Obor: IT konzultace, IT správa, IT konzultace, IT správa,
Lokalita: Hlavní město Praha,
Město: Prague

Do you have strong communication and organizational skills, creativity and problem-solving skills? If so, our client needs a talented professional like you! This company is a Global Top Employer in IT and Communications and currently looking for a new colleague for the role of Technical Support Specialist with knowledge of Dutch or German language.

We don’t want typical technology skills and expected experience – we want a different approach, a driven attitude, an instinct to go beyond the ticket in front of you.

There is also the opportunity to show your potential and join a corporate university (provided many paid IT certificates) and be promoted!

You do not need any technical background, we will fully support you with detailed training.


What you’ll be doing?

  • Monitoring of existing infrastructure providing 1st line support – solving incidents, events, problems
  • Where necessary, they escalate requests and exceptions to the 2nd line support team.
  • Incident, problem, request and event management
  • Customer and delivery service



What would make you a good fit for this role?

Required Work Experience:

  • previous working experience with supporting or any customer-oriented role
  • willingness to learn IT
  • English language (written and spoken) – at least B2
  • Dutch or German language (written and spoken)
  • perfect spoken and oral expression


Our offer sounds good:

  • Great salary conditions + 10% annual bonuses
  • Permanent contract, beautiful offices environment in Prague
  • Sophisticated training and professional IT certifications
  • Opportunities for personal and professional development
  • Meal voucher, 5 weeks of holiday, development courses
  • Mobile phone, notebook 3 sick days, contribution to public transport ticket, contribution to pension insurance 1000 CZK/monthly

Don’t miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!


Michaela Kotýnková
Michaela Kotýnková