IT Support for a Dutch Company

Obor: IT konzultace, IT správa, IT konzultace, IT správa, Zákaznický servis,
Lokalita: Hlavní město Praha,

Performing first line tasks as; stopping and starting systems/deamons, execute tasks according runbooks and monitoring the health status of systems/networks/applications.

POPIS POZICE

Responsibilities

· Ensure that systems, network and applications are properly monitored according to guidelines and procedures.

· Analyze and report events according to instructions and within SLA’s.

· Operate and maintain monitoring tools.

· Acts according to guidelines, processes and common standards for services.

· Execute tasks and activities within responsibility of his/her relevant sub-team.

· Create and update work instructions.

· Maintain and contribute to MCR’s knowledge base.

PROFIL KANDIDÁTA

Requirements

· Previous experience in IT / Tech support

· English level B2

· Strong communication skills

· Positive approach to problem-solving

· Analytical and process-oriented approach

NABÍZÍME

What do you get in return?

· We strongly support personal and career growth

· Modern working environment in the center of Prague Anděl

· 25 days of vacation

· 3 sick days

· Meal vouchers

· Contribution to pension insurance, after 1 year contribution to public transport

· Multisport card

· 15 % Yearly bonus

· 24/7 support – extra pay for the night shifts

KONTAKT

Andrea Škodová, M.A.
andrea.skodova@experis.cz
+420 604 296 754